Progressive Field

The ballpark’s official address is 2401 Ontario Street in Cleveland, Ohio. The Guardians’ accessibility guide notes that drop-off and pick-up can be made along the curb lane off Ontario Street. For transit, the venue says RTA bus service drops guests outside the Administration Building on Ontario, and rail riders can use Tower City Center and the walkway that exits onto Ontario Street near the ballpark.

The accessibility guide identifies The Gateway East Garage at 650 Huron as the nearest garage, managed by the City of Cleveland, with accessible spaces for vehicles displaying a placard and a parking pass. The same guide also notes that other surface lots and garages nearby offer accessible spaces, but it does not provide a complete public parking inventory.

All entrances and exits are accessible, and guests should expect metal detection screening at entry. Bags are checked by security, and the policy allows manufactured diaper bags, medical bags, clutches, and small bags up to 16 x 16 x 8 inches. Hard-sided coolers, large bags, and a list of other restricted items are not permitted.

The venue also prohibits outside alcoholic beverages, aerosol cans, action sports equipment, firearms and other weapons, and carry-in food or beverages in premium seating areas. Fans are advised that cashless payment is required inside the ballpark, with credit or debit cards, Apple Pay, Google Pay, and Guards Mobile Wallet accepted; cash can be converted to a prepaid card at reverse ATM machines on site.

Progressive Field offers accessible seating throughout the ballpark, including on every level. The team lists wheelchair spaces with adjacent companion seating, end-of-row seats without an armrest in multiple seating areas, and visual-impairment seating behind the screened area.

The accessibility guide also notes that all suites are accessible except for partial wheelchair access in Dugout Suites, and that suites include private restrooms.

The ballpark’s concession program is operated by Delaware North Companies, and the team directs visitors to the Ballpark app for concession maps and dietary-specific options. The accessibility guide says guests can find gluten-free, vegetarian, kosher, and select-game peanut-free options, and that concession stands are accessible.

Alcohol service is limited by age verification and per-transaction rules. Guests who appear 30 or younger must show valid identification, and the general concession and in-seat sales stop after the seventh inning or three hours after scheduled first pitch, whichever comes first. Alcohol may continue to be sold later in select bar and premium areas, subject to management discretion.

Progressive Field publishes a detailed accessibility program. Wheelchairs are available at all gates on a first-come, first-served basis for transportation only, and guests can also request wheelchair assistance to and from seats. Accessible ticketing is available online, through the MLB Ballpark app, by phone, and in person at the box office, team shop, and kiosks at the gates.

Other support includes assistive listening devices, noise-cancelling headphones, sensory bags, courtesy phones, accessible restrooms, and family restrooms at several designated locations. Service dogs trained to do work or perform tasks are permitted; comfort animals are not treated as service animals. The venue also states that fans with allergies or food sensitivities may bring food from home, subject to inspection of soft-sided coolers.

The official information guide is written for the current season and is centered on Guardians baseball. It also notes event-day features such as autograph opportunities during warmups at the third-base line when players choose to sign, wristbands for young children, and sections where first-aid or fan-services support can be found.

If you are visiting around a baseball series, the day-to-day experience will be shaped by the posted event, the gate procedures, and the seating location shown on your ticket.